Based on feedback from World of DaaS members, we wanted to put together this short guide on how to manage GDPR requirements related to having a local representative in the EU & UK. We created this overview on options to consider, but always recommend you check with your own legal counsel for the most up-to-date best practices. 

Article 27 GDPR Rep

We are a [SaaS / e-commerce / services] company that serves customers in [the EU / UK]. As required under GDPR Article 27 and the UK GDPR, we need to appoint a local representative to serve as our official point of contact for data protection authorities and individuals exercising their data rights.

This is not a Data Protection Officer (DPO) role. The representative will not be responsible for making compliance decisions, but rather for handling and forwarding inbound communications.

Responsibilities

  • Maintain a physical address in [EU Member State] and/or the UK for GDPR/UK GDPR correspondence.

  • Receive inbound requests from:

    • Data protection supervisory authorities.

    • Individuals exercising GDPR/UK GDPR rights.

  • Forward requests to our internal compliance team within agreed timelines (typically 24 hours).

  • Keep a simple log of inbound requests and communications.

  • Be available for occasional coordination calls (rare).

Requirements

  • Must be resident in the EU (for EU rep) or resident in the UK (for UK rep).

  • Prior experience in GDPR, privacy, compliance, or legal support is preferred.

  • Must be responsive during local business hours.

  • Ability to communicate effectively in English (additional EU languages are a plus).

  • Willingness to sign a confidentiality agreement and follow our internal data-handling procedures.

Engagement Details

  • Ongoing contract (annual or monthly retainer).

  • Estimated workload: very light (0–5 requests per month, may vary).

  • Compensation: flat monthly or annual fee (please propose your rate).

To Apply

Please include in your proposal:

  • Your location and proof of residence in the EU or UK.

  • A brief description of your relevant GDPR or compliance experience.

  • Availability and your preferred rate (monthly or annual).